About
NAPA Auto Care Centers: Nearly 100 Years of Trust, Service, and Automotive Excellence
Since 1925, NAPA has helped drivers keep their vehicles safe, reliable, and on the road. Long before modern vehicles were filled with computers, advanced safety systems, hybrid technology, and advanced driver assistance systems, NAPA was supplying professional repair facilities with the quality parts, technical support, and resources needed to serve their communities.
Today, nearly 100 years later, the NAPA name has become one of the most recognized and respected brands in the automotive industry. Across North America, thousands of independently owned NAPA Auto Care centers continue that tradition by delivering professional service, quality repairs, ongoing education, and a commitment to customer care.
A Legacy That Began in 1925
The National Automotive Parts Association, better known as NAPA, was founded in 1925 with a simple mission: provide professional repair facilities with dependable parts and support they could trust.
As automobiles transformed America, NAPA grew alongside the industry. Through world wars, economic booms, technological revolutions, and generations of vehicle innovation, the NAPA name remained a constant symbol of quality and reliability.

Nearly a century later, that commitment remains unchanged.
When drivers see the NAPA name, they recognize a company that has spent decades building a reputation for dependability, professionalism, and service. Very few automotive organizations can point to a legacy that spans nearly 100 years while continuing to support the evolving needs of both repair facilities and vehicle owners.
What It Takes to Become a NAPA Auto Care Center
Not every repair facility qualifies to become a NAPA Auto Care center.
Participating shops are expected to uphold professional standards, ethical business practices, and a commitment to customer satisfaction. Membership represents a commitment to operating at a higher level and continuously improving the customer experience.
That includes maintaining professional operations, investing in technician education, utilizing quality replacement parts, embracing modern diagnostic procedures, and providing clear communication throughout the repair process.
For customers, it means knowing the facility they have chosen is part of a network that values professionalism, accountability, and long-term trust.
Training Never Stops
The vehicles on today's roads are more advanced than at any other time in automotive history.
Modern vehicles contain sophisticated engine management systems, advanced safety features, radar systems, cameras, hybrid technology, electric vehicle components, and complex communication networks that require specialized knowledge to diagnose and repair properly.
That is why continuing education is a cornerstone of the NAPA Auto Care program.
NAPA Auto Care centers regularly participate in technical training throughout the year to stay current with evolving vehicle technology. Technicians attend classes covering diagnostics, electrical systems, drivability concerns, hybrid systems, emerging technologies, and manufacturer-specific repair procedures.
The automotive industry changes constantly.
New systems are introduced every year. New diagnostic strategies are developed. New repair procedures are required.
NAPA Auto Care centers are committed to learning alongside those changes.
For customers, that means the technician working on your vehicle is continually expanding their knowledge to help diagnose and repair modern vehicles correctly.
The automotive industry never stops evolving.
Neither do NAPA Auto Care centers.
The Power of Local Ownership
One of the things that makes the NAPA Auto Care program unique is that every location remains independently owned and operated.
These are not large corporate repair chains.
They are local businesses operated by people who live in the communities they serve.
They support local schools, sponsor community events, hire local employees, and build their reputations one customer at a time.
Customers receive the personal attention of a neighborhood repair shop while benefiting from the resources, training, technical support, and purchasing power of a nationally recognized automotive network.
It is a combination that delivers both personal service and professional capability.
Nationwide Peace of Mind
One of the most recognized benefits of choosing a NAPA Auto Care center is the nationwide warranty available on qualifying repairs.
Whether you're commuting to work, taking a family vacation, or traveling across the country, you can drive with added confidence knowing support may be available through participating NAPA Auto Care centers nationwide.
That level of protection provides peace of mind long after the repair is complete.
For many drivers, the value of a repair is not measured only by what happens today. It is measured by the confidence they have tomorrow, next month, and miles down the road.
Why Drivers Continue to Trust NAPA After Nearly 100 Years
For nearly a century, NAPA has built its reputation on quality, professionalism, training, and service.
The vehicles have changed.
The technology has changed.
The tools have changed.
But the commitment to doing the job right has remained the same.
When you choose a NAPA Auto Care center, you're choosing a repair facility that invests in continuing education, embraces modern vehicle technology, follows professional standards, and stands behind its work.
You're choosing technicians who continue to learn.
You're choosing a network built on accountability.
You're choosing a repair facility backed by nearly 100 years of automotive excellence.
And in an industry where trust matters, that makes all the difference.
